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Claims Specialist I

Arkansas Blue Cross and Blue Shield · Remote (Arkansas)

  • Resolve medical claims that do not adjudicate automatically, accurately and on time.
  • Enter claim data and interpret contract benefits.
  • Conduct edit and audit resolution and confirm benefit eligibility.
  • Identify and research processing issues using systems and manuals.
  • Route claims to other areas and consult internal staff and medical providers.
  • Generate correspondence and complete forms to obtain missing information.
  • Keep current through training and continuing education on claims knowledge.

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