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Customer Service Representative - Remote

Stafford Communications Group · Remote (FL)

$17.00 / hour

  • Remote customer service role with Stafford Communications Group, open to Florida-based applicants.
  • Pays $17.00 per hour.
  • Handle customer service by phone, email and web forms for a nutrition account.
  • Manage orders, complaints and product questions for consumers, health professionals and retailers.
  • Monitor and reply to customer feedback and ratings on social media platforms.
  • Document every interaction in the CRM and keep to standard operating procedures.
  • Contact centre experience and a 97% audit score preferred.
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