Customer Experience Specialist - Tier I
KnitWell Group · Remote (US)
- Remote customer experience role with KnitWell Group, working across its retail brands.
- Support customers by phone, chat and email with orders and returns.
- Resolve product and delivery questions clearly and quickly.
- Keep customer records accurate in the order systems.
- Meet quality and response targets.
- Work with stores and fulfilment teams to close out issues.
- Retail or contact centre experience preferred.
Tailor your resume to this job
Have the fairy's AI rewrite your resume to match this exact job - handled personally and delivered to your private chat with the owner.