Customer Success Advocate
1-800 Contacts · Remote (Utah)
- Remote customer success role with 1-800 Contacts, based in Draper, Utah.
- Support contact lens customers by phone and chat.
- Help customers with orders, prescriptions and account questions.
- Keep customers coming back by solving problems on the first contact.
- Document each interaction accurately.
- Work a scheduled shift with the customer care team.
- Customer service experience preferred.
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