Quality Assurance Specialist II

Centene · Remote (Florida)

Remote quality assurance role with Centene, open to Florida residents.
Monitor and assess the quality of interactions, systems and processes against set standards.
Document and report on quality, performance and remediation progress.
Identify improvement opportunities and write guidance to fix department processes.
Run random quality checks to confirm compliance.
Support internal audit reports and keep document control accurate.
Experience with Medicare, grievances or auditing preferred.

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