Customer Service Advocate
Blue Cross NC · Remote (North Carolina)
$41,600 - $66,561 / year
- Remote-flex customer service role with Blue Cross NC, open to North Carolina residents.
- Pays $41,600 to $66,561 per year.
- Act as the service expert for members, employer groups and providers.
- Handle contacts across channels including phone and chat.
- Work for first contact resolution on every call.
- Use Facets and the service systems to resolve issues accurately.
- Health insurance or benefits customer service experience preferred.
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