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Contact Center Customer Experience Specialist - 24hr

U.S. Bank · Remote (US)

$20.00 - $22.50 / hour

  • Remote contact centre role with U.S. Bank, home-based across the United States.
  • Pays $20.00 to $22.50 per hour.
  • Handle customer inquiries by telephone and email and resolve problems.
  • Research and resolve errors, including fraud support and internet operations issues.
  • Learn the products, rates, terms, systems and procedures well enough to answer accurately.
  • Act as the link between customers and other U.S. Bank departments on complex issues.
  • Shifts starting at 12:30 PM or later carry a 10% differential, and Spanish speakers earn a language premium.
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