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Representative I Client Support (CST/EST)

CVS Health · Remote (NC + 38 locations, CST/EST)

$17.00-$25.65/hour

  • Deliver high-quality member service, resolving inquiries with empathy, accuracy, and efficiency.
  • Respond via phone, email, or chat on pharmacy benefits, claims, eligibility, and service needs.
  • Escalate complex cases, document interactions for compliance, and share recurring issues with leadership.
  • Collaborate with Client Support Supervisors and Account Managers; join team huddles and training.
  • Requires 1-2 years service experience (healthcare/insurance/benefits preferred) and strong communication.
  • Must live in CST or EST time zone; HS diploma; CRM/call-center tool familiarity preferred.
  • $17.00-$25.65/hour, 40 hrs/week, bonus eligibility, career growth into client support/account management; apply by 09/03/2026.
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