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Processing Specialist

OpenEd · Remote (31 states)

  • Review and process student schedules, enrollment packets, Requests for Reimbursement, and Direct Orders from parents at OpenEd (100,000+ students served).
  • Process student schedules and reimbursement claims within a 14-day turnaround, cross-referencing vendor information, reimbursement sheets, documents, internal communication channels, and external websites.
  • Ensure all reimbursement claims comply with company policies; verify receipt of orders and address discrepancies with invoices.
  • Organize and review incoming student enrollment packets to ensure all required documentation is included and in proper order.
  • Enter student records accurately into the system and maintain up-to-date enrollment information; support procurement through Direct Orders for supplies and materials.
  • Respond to parent/guardian inquiries in a professional, courteous, and timely manner; collaborate with colleagues; attend team meetings.
  • Remote, full-time in listed states (AR, AZ, CO, FL, GA, ID, IN, IL, IA, KS, MA, MD, MN, MO, MT, NC, NM, NV, NY, OH, OK, OR, RI, SC, TN, TX, UT, VA, WA, WI, WV); apply by September 30, 2026; eNPS 76 (top 0.1% of tech companies).

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