Customer Service Representative
Luminare Health (HCSC), Luminare Health Benefits · Remote (Work-from-home)
- Serve members at Luminare Health, a purpose-driven team at Health Care Service Corporation (HCSC) making healthcare simpler, better, and more affordable.
- Answer customer inquiries and resolve issues quickly and accurately while maneuvering between systems and benefit programs.
- Apply strong reasoning and analytical skills to resolve issues for customers in a fast-paced, structured service environment.
- Partner with a culture that values collaboration and continuous improvement.
- HS diploma or GED; minimum 1 year previous customer service experience; excellent verbal, written, and interpersonal communication.
- Ability to work in a high-demand service environment; strong reasoning and problem-resolution skills.
- Work-from-home role with Luminare Health Benefits Inc.; comprehensive benefits and development opportunities.
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