Drug Testing Support Specialist (MRO Assistant)
Foley · Remote (US, EST hours)
$18.75/hour
- Support the Medical Review Officer team; obtain, review, and process drug-testing records per federal regulations.
- Initiate and manage outbound calls to collection sites and laboratories for documentation and results.
- Enter, review, and verify data across multiple systems with speed and accuracy; meet client turnaround times.
- Develop strong understanding of 49 CFR Part 40 regulations; communicate via phone, email, and chat with clients and labs.
- HS diploma/equivalent required; prior customer service and remote work preferred; Microsoft Office/Outlook/Adobe proficiency.
- Mon-Fri 8:30am-5pm ET, no weekends or holidays; 8.5-hour shifts with a 30-minute lunch.
- Remote from listed states; medical/dental/vision, 401(k) + match, PTO and holidays, wellness programs, EAP.
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