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ROI Medical Records Specialist - Remote

Sharecare · Remote (US)

  • Handle Release of Information (ROI) requests for patient medical records, receiving incoming requests via mail, telephone inquiries, and facsimile.
  • Answer phones concerning ROI requests and confirm requestor information before releasing records.
  • Release medical information per established procedures, performing quality checks for accuracy, confidentiality, and invoicing.
  • Strong customer service: attentiveness, follow-through, and proactively identifying client concerns.
  • Full-time (FULL_TIME), remote position with Sharecare, posted by the operating company.
  • Excellent customer service and prior medical-records/data-entry exposure valued.
  • Maintains professional workspace and records hygiene per client requirements.
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