🎉 Giveaway: $50 Amazon e-Gift Card · only left to enter
wfhfairy logowfhfairy

Technical Support Specialist

Vector Security · Remote (US)

$18.64-$29.79/hour

  • Handle higher-level technical support for customers across multiple channels in an omnichannel, AI-augmented environment.
  • Manage interactions via phone, email, chat, social media, and SMS - switching between channels mid-interaction (e.g., chat to call) as needed.
  • Answer product questions, make account updates, resolve concerns, and escalate to technical support or schedule a service visit.
  • Accurately document all customer interactions in the business application.
  • Remote US/USA, full-time administrative role; posted 09/17.
  • Hourly range $18.64-$29.79 (listed rate: $20/hour).
  • Great benefits, competitive salary, and growth opportunities at a national security company.
Apply For This Job

Tailor your resume to this job

Have the fairy's AI rewrite your resume to match this exact job - handled personally and delivered to your private chat with the owner.