Claims Processor
Sana Benefits · Remote (US)
$43,000-$59,000/year
- Process insurance claims in a timely and accurate manner, ensuring timely adjudication and payment of medical claims per health plan policies.
- Gather and verify claim information, research and resolve claim issues, and communicate with claimants to ensure satisfaction.
- Process appeals and disputes, communicating outcomes to the appropriate parties.
- Become an in-house expert on claims matters, providing answers and support to Customer Success and Customer Support teams.
- Identify operational issues and escalate them; contribute to teamwide goals to improve claims processes.
- Requires a two-year degree and/or two years of claims adjudication and processing experience.
- Work independently and as part of a team to meet daily and weekly processing targets.
- Benefits include fully remote work, flexible vacation, 100% company-paid medical/dental/vision, 401(k) match, FSA/HSA, paid parental leave, stock options, and a one-month sabbatical after 5 years.