🎉 Giveaway: $50 Amazon e-Gift Card · only left to enter
wfhfairy logowfhfairy

F2P Customer Success Associate

Sleeper · Remote (US)

  • Join Sleeper's Customer Success team as the heartbeat of the sports-gaming platform (messaging + fantasy sports for fans).
  • Act as front-line support for users: help with onboarding, resolve bug and usability issues, and collect/prioritize product and feature requests.
  • Effectively communicate with users across email, chat, and social media with strong conflict resolution skills.
  • Promote Sleeper through effective communication; funnel the voice of the customer to the right internal channels.
  • Full-time, fully remote within the United States; Customer Success team.
  • Competitive salary plus benefits including medical, dental, PTO, and 401k.
  • Backed by top Silicon Valley investors (Andreessen Horowitz, General Catalyst, Expa); small, high-impact team - Sleeper fandom a plus!
Apply For This Job

Tailor your resume to this job

Have the fairy's AI rewrite your resume to match this exact job - handled personally and delivered to your private chat with the owner.