Intake Specialist
AdaptHealth · Remote (US)
- Support patient access to care at AdaptHealth, the vital link in the healthcare ecosystem connecting patients, providers, and compassionate home medical equipment services.
- Coordinate referrals, review clinical documentation, and ensure services are set up accurately and efficiently.
- Navigate insurance requirements, confirm eligibility, and move the intake process forward smoothly with patients and providers.
- Review medical records, clinical documentation, and payer guidelines to determine eligibility and compliance before service delivery.
- Communicate with patients about financial responsibility, collect payments when applicable, and document interactions accurately; contact patients when documentation falls short of payer requirements.
- Enter referrals accurately within established timeframes while meeting productivity and quality standards.
- Remote worker role (AdaptHealth job family); detail-oriented patient-facing healthcare role in a fast-paced environment.
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