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Associate Professional Quality CT

Gainwell Technologies · Remote (US)

$40.3k-$57.6k/yr

  • $40,300-$57,600/year.
  • Virtual role (remote-friendly) - broadband 24Mbps download / 8Mbps upload required.
  • Healthcare QA: evaluate calls, emails, chats, and back-office transactions for accuracy, compliance, and quality.
  • Run calibration sessions and escalate quality concerns.
  • Needs 2+ years of QA experience plus subject-matter expertise in MMIS (contact center, claims, provider relations).
  • CXone or Verint platform familiarity preferred.
  • Strong communication and collaboration across teams.
  • Not an entry-level role - real QA experience required.
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