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Customer Service Representative - Remote

TruBridge (CPSI) · Remote (US)

  • Fully remote Contact Center support for healthcare clients and Early Out Service patients at TruBridge.
  • Inbound and outbound calls covering medical billing questions, financial assistance programs, payment plans, and payment processing.
  • Consistently meet production, quality assurance, and customer service standards; schedule callbacks as needed.
  • Protect customer information and maintain confidentiality at all times; process miscellaneous paperwork and documentation.
  • Must be available for either 10am-7pm CST or 11am-8pm CST (Monday-Friday).
  • High-speed home internet required - cell-based internet is not accepted; must be able to test your speed.
  • High school diploma or equivalent; one year or more of remote phone customer service preferred.
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