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Medicare Customer Service Representative

CVS Health · Remote (Maricopa County, AZ)

$18.50-$35.29/hr

  • Remote work-from-home role in Maricopa County, AZ - must reside in Maricopa County.
  • Make outbound calls to prospective members offering the Medicare plan, plus retention efforts and sales rep support.
  • Respond to incoming customer service inquiries as needed; alternate hours (overtime or weekends) may be required.
  • $18.50-$35.29 per hour plus eligibility for a CVS Health bonus, commission, or short-term incentive program.
  • Requires 1+ year in a call center environment and 1+ year of Medicaid and/or Medicare experience.
  • High school diploma or GED required; bilingual English/Spanish and Quick Base experience preferred.
  • Applications close October 8, 2026; full-time, 40 hours per week.
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