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Customer Service Representative - Cigna Healthcare - Remote

Cigna · Remote (9 states)

$17.75 - $19.00 / hour + bonus

  • Answer inbound calls from healthcare providers securing medical prior authorization requests, at Cigna Healthcare.
  • Pay is $17.75-$19.00/hour with eligibility for an annual bonus plan.
  • Remote work available across 9 work-at-home locations, including PA, NC, IN, VA, and SC.
  • Handle an average of 50+ calls per day, toggling several applications across multiple screens.
  • Resolve complaints with independent problem-solving and work toward one-call resolution.
  • Requires HS diploma/GED, 1 year of customer service experience, and medical terminology knowledge.
  • Full attendance through training and perfect attendance for the first 90 days.
  • Applications close September 26, so apply right away.
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