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Customer Service Representative - Remote

Teleperformance · Remote (41 states)

$15.00 / hour

  • Remote customer service role with Teleperformance.
  • Pays $15.00 per hour.
  • Be the primary point of contact for clients, managing inbound and outbound communications.
  • Respond to customer inquiries using web-based tools.
  • Aim to resolve issues on the first contact, de-escalating and calming where needed.
  • Track call information for audit and reporting, and pass on feedback about recurring issues.
  • High school diploma or equivalent, at least six months of customer service experience, 18 or over, and typing at 25 words per minute or better, comfortable with Windows and desktop systems.
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