ROI Medical Records Specialist - Remote
Sharecare · Remote (US)
- Remote release-of-information role with Sharecare, a digital healthcare company serving the wider healthcare ecosystem.
- Process release of information requests accurately and on time, with a high quality of customer service.
- Retrieve patient medical charts and scan medical records, transmitting them daily to established standards.
- Validate requests and authorisations, and quality-check your work for accuracy and confidentiality.
- Handle incoming requests including opening mail and telephone inquiries, and retrieving facsimile inquiries.
- Protect patient privacy so only authorised individuals reach medical information, in line with HIPAA.
- Customer service and detail-focused record handling experience, with medical records knowledge preferred.
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