Remote Healthcare Customer Service Representative
Conduent · Remote (12 states excluded)
$16.00 / hour
- Remote healthcare call centre role with Conduent, handling dental benefits for commercial and Medicare plans.
- Pays $16.00 per hour.
- Respond to inbound calls about dental benefits, eligibility, claims, appeals, grievances and provider searches.
- Explain benefits, policies and procedures clearly to members, providers and employer groups.
- Investigate and resolve billing, claim and service concerns, documenting every interaction accurately.
- Meet call volume and quality targets, averaging around 32 calls a day across six systems.
- Conduent cannot hire in Alaska, California, Connecticut, Hawaii, Illinois, Massachusetts, Maryland, Montana, New Jersey, New York, Oregon or Washington.
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