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Customer Service Representative

Manulife · Remote (Massachusetts)

$36,880 - $57,625 / year

  • Full-time remote customer service role with Manulife, open to candidates in Massachusetts.
  • Pays $36,880 to $57,625 per year.
  • Support members, agents and other collaborators through inbound calls, email and chat.
  • Answer questions about policies and accounts accurately and clearly.
  • Keep records of every interaction up to date.
  • Work alongside colleagues to resolve anything that needs escalating.
  • Strong written and verbal communication and customer service experience.

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