Homeowner Support Rep 1
Daikin Comfort Technologies · Remote (US)
- Remote homeowner support role with Daikin Comfort Technologies.
- Mediate between the customer and the manufacturer, meeting the needs and concerns of homeowners with empathy and resourcefulness.
- Provide excellent customer service via phones, email and online chat to homeowners, distributors and dealers.
- Respond promptly to correspondence by phone, mail and email.
- Assist with product registration and coordinate onsite visits, product knowledge sessions and inspections with HVAC dealers and contractors.
- Give consumers information about local dealers and contractors, including those designated for Extended Service Agreement repairs.
- Treat insurance, attorney general and legal cases as a priority, and escalate urgent matters to your team lead.
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