Telemedicine Patient Advocate
Hone Health · Remote (US)
$42,000 - $50,000 / year
- Fully remote patient advocate role with Hone Health, a telemedicine company.
- Pays $42,000 to $50,000 per year.
- Respond to patient enquiries by email, chat and SMS using Zendesk.
- Resolve common issues such as order tracking, medication refills and lab scheduling with guided workflows.
- Escalate complex cases and document updates clearly in the EMR.
- Work with clinical operations, pharmacy and labs to keep care continuous.
- Identify recurring trends and suggest process improvements.
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