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Customer Service Specialist

AdaptHealth · Remote (US)

  • Remote customer service role with AdaptHealth, a home medical equipment provider. Part-time.
  • Learn the whole front-end process so patients get successful service.
  • Work in a fast paced environment answering inbound calls and making outbound calls.
  • Obtain, analyse and verify the accuracy of information received from referrals.
  • Create orders and schedule patients to receive equipment as ordered by their doctor.
  • Answer all calls and emails in a timely manner, and document every call to standard procedures.
  • Educate patients about their financial responsibility where it applies.
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