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Care Team Representative

Sedgwick · Remote (AZ)

  • Telecommuter care team role with Sedgwick, open to candidates in Arizona.
  • Provide excellent service with empathy to callers about claims across multiple lines of business.
  • Expedite the claims process and provide detailed claim notes on all calls.
  • Resolve issues at first contact wherever possible.
  • Handle confidential claim and medical information carefully.
  • Meet the service and quality standards set for the care team.
  • Claims or insurance customer service experience preferred.

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