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Inbound Patient Account Services Specialist

CVS Health · Remote (MI)

$17.00 - $28.46 / hour

  • Work from home patient account services role with CVS Health, open to candidates in Michigan.
  • Pays $17.00 to $28.46 per hour.
  • Be the first point of contact for patients with questions about their accounts.
  • Gather and examine patient information to determine eligibility for payment plans.
  • Resolve patient concerns and explain the options available.
  • Meet the call centre metrics for call volume and call quality.
  • Healthcare, insurance or call centre experience preferred.
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