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Contract Customer Care Representative

Prescryptive · Remote (US)

$26.00 - $28.00 / hour

  • Remote contract customer care role with Prescryptive, open across the US.
  • Pays $26 to $28 per hour.
  • Provide prompt, accurate and empathetic service by phone, email and case systems.
  • Build a deep understanding of Prescryptive's customers and what they need.
  • Identify issues and escalate trends, and bring improvement ideas forward.
  • Work with product and operations teams on feedback that improves the customer experience.
  • Support customer communications during product updates and launches.
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