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Device Support Specialist

ModivCare · Remote (US)

$17.00 / hour

  • Remote device support role with ModivCare, a healthcare services company.
  • Resolve technical issues and deliver support to clients and customers.
  • Manage inbound and outbound phone calls, emails, help desk tickets, reports and maintenance signals from devices.
  • Record the details of calls, dispatches and messages accurately.
  • Work with experienced team members to research and resolve escalated device problems.
  • Keep clear records so every case can be traced from first contact through to resolution.
  • Starting at $17.00 per hour, with service-oriented or technical support experience preferred.
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